Customer Service

Classique Eyewear's customer service goal is simple:

We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us toll free at (866) 604-5700 if you have any questions or concerns.

Product Information:

Classique Eyewear produces and distributes high quality, fashionable eyewear in vibrant colors and uniquely attractive designs that “Enhance the look of every face.”

All our frames are made from the finest quality materials and components that utilize the latest technologies in the design, production and finishing of our unique collections.

Our frames are designed using five major considerations:

1.  Fashionable, unique designs

1.  Meets Ophthalmological Requirements and Standards

1.  Functionality

1.  Comfortable Fit

1.  Unique Color Combinations

Sales Team:

Our extensive sales team throughout the United States is dedicated to understanding and servicing our customers unique individual needs.

Our in-house sales staff is experienced and knowledgeable in the Optical Frame Industry.

Our sales professionals are committed to providing exceptional sales advice, service, ongoing customer support and follow-up with regard to new product releases, company / frame promotions, and product specials. They provide all necessary information regarding frame key selling features, product availability, tracking industry trends, and assisting opticians in their retail sales techniques, and help maintain optimal frame stocks.

We are committed to being your true business partner by seeking ways to improve your “Bottom Line Profit," through purchase incentives, company /product promotions, special offers and new releases.

Our team will create useful reporting tools to keep you informed of your account activity, purchasing, sales and payment status..

Each manager is committed to providing excellent sales service by responding to your calls immediately, ensuring all sales orders are filled in a timely manner, and responding to all customer requests or product information needs.

Our sales professionals are dedicated to provide a friendly, supportive and proactive customer service experience.

Marketing Support Team:

Our marketing professionals help you in competing in the marketplace by providing, in office DVD product loops, ad slicks, and marketing updates.

We provide you with effective retail point of purchase displays, signs, counter cards, banners, name plates and information regarding our brand names, identities and intended target markets to increase your product sell- through and reorders.

We ensure more exposure for our collections and brands from trade publications, trade shows, press releases, and internet marketing.

We have introduced several new user friendly ordering features on our Classique Eyewear and Designer-Optical website to enhance your online buying experience.

Our marketing team is dedicated to developing effective marketing tools and programs that help in growing your business.

Click here for our STORE LOCATOR